Refund Policy

Every Equilibrium plan starts with a 3-day free trial, so you can try the Service before you are charged.

30-day money-back guarantee

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to every plan.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact us at support@descisionhelp.com and we'll help you.

Cancelling

You can cancel your subscription at any time to stop future renewals. See the Paddle Refund Policy for more details.